The brief.

It’s not every day you get to work with one of London’s oldest charities. Providence Row Housing Association (PRHA) has been helping homeless people in East London since 1860. Today it is an award-winning social housing association skilled in providing exceptional service to those who are homeless or in recovery. They came to us for help with a rebrand and new website. Their brief was two-fold. One, to merge several websites creating a new user- friendly site with a variety of functions. Two, to create a new brand identity that reflects the dynamic breadth of work PRHA delivers today.

The solution.

Complete redesign of website with a renewed customer focus

Improved information hierarchy making the website more accessible

Introduction of online services including a new fundraising function

Developed a new brand identity in consultation with staff and residents

Created a friendly and contemporary look and feel reflecting PRHA’s values

digital design
Web Developer Services
Web Design Services

The results.

Supported PRHA to be digital ready with an accessible website and relevant new brand identity praised by stakeholders and sector peers

PRHA’s new website receives 7,000 organic visits a month supporting good customer services

Sirman and Lee
Sirman & Lee have been a tremendous help to PRHA. When we contacted Steve and Philip we had a very outdated site that was in dire need of updating. They took our initial aims and ideas on board and came back to us with ideas for logos, branding, SEO optimisation and a easy to manage website solution. I have been very happy with the work Sirman & Lee have completed and have no hesitation in recommending their services.
Des Kilcommons, IT Manager • PRHA